An Application of Lean Concept to Improve Cooperative Education Management Processes, The University's Case of the Management Faculty
Article Sidebar
Main Article Content
Abstract
This research focused on the study of a cooperative education management process. The objectives were to study and analyze waste that occurred in the cooperative education process of the faculty of management and to propose guidelines to improve and develop the process using the Lean concepts. The research utilized an operation research approach. Twenty key informants, including students, instructors, staff, and workplace representatives, were considered using purposive sampling. An observation form, a semi-structured interview record, process activity mapping (PAM), and value stream mapping (VSM) were utilized as research instruments. The data was obtained from documents and non-participant observation, in which each step of the process was timed 30 times. Then, the key informants were interviewed to ensure a thorough understanding of the process by presenting PAM information to show the steps of the process and create the VSM, which indicates the current process overall. The key informants reviewed all information again for accuracy. After that, a focus group discussion was applied with the key informants using the 5W1H technique to brainstorm and reach a consensus on problem-solving strategies, followed by the ECRS principles (Eliminate, Combine, Rearrange, Simplify) to improve the process. The findings show that the steps are reduced from 90 to 89 steps, representing a reduction of 1.11%. The total time required decreased from 246,876.55 minutes (4,114.61 hours) to 135,370.97 minutes (2,256.18 hours), representing a decrease of 45.17%. The study indicated that the Lean concepts could reduce steps and time consumed in the cooperative education management process. The researcher recommends that the relevant units within the faculty of management prioritize minimizing the waste in the process. For example, coordinating cooperative education schedules with workplaces. This would contribute to the overall effectiveness of the cooperative education management in the future.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Copyright Notice articles, information, images, etc. was published in this Journal of Yala Rajabhat University is a copyright of the journal Yala Rajabhat University. If any person or deparment wants to bring all or part of it for publish or take any action. Authorization is required in written form from the Journal of Yala Rajabhat University only.
References
Hunpanic, N. & Buranajarukorn, P. (2021). Developing research documents transmission by using lean concept: a case study of Engineering Faculty, Naresuan University. Technology & Innovation URU Journal, 4(1), 1-17. (in Thai)
Jearrajinda, U. (2020). Information technology that affects efficiency in operating of employees in Bangkok. The Journal of Institute of Trainer Monk Development, 3(2), 59-70. (in Thai)
Jinagool, D. (2019). Lean office development (Research report). Nakhon Ratchasima: Suranaree University of Technology. (in Thai)
Nitidecha, T. (2021). Application of lean concept to enhance academic support work in educational Institutions, case study, Faculty of Logistics Burapha University (Research Report). Chon Buri: Burapha University. (in Thai)
Office of the Higher Education Commission. (2018). 20-year long-term higher education framework 2018–2037. Bangkok: Office of the Higher Education Commission. (in Thai)
Rittirong, J. & Tadee, R. (2015). Challenges in producing Thai skilled labor for AEC job market. The 11th National Academic Conference “Population and Society 2015” on the topic of population and social diversity in Thailand in 2015, July 1, 2015. Nakhon Pathom: Mahidol University. (in Thai)
Sangsiri, C., Jamsawat, V., Jamsawat, V. & Saetung, C. (2019). An analysis of cooperative education process: a case study of the logistics technology and transport management department, Rajamangala University of Technology Tawan-ok. Journal of Administrative and Management, 7(2), 18-26. (in Thai)
Suksamanphanich, A., Chotpittayanon, N. & Koseeyaporn, P. (2023). The development of effectiveness in the operation of secondary care and above under the lean thinking management. SSRU Journal of Public Administration, 6(1), 99-108. (in Thai)
Yimjamrat, L. (2024). The application of lean concepts to increase efficiency in the operational of inspection and disbursement of research grants from revenue of the Faculty of Management Sciences, Nakhon Sawan Rajabhat University. Journal of Innovative Interdisciplinary Sciences, 2(1), 35-49. (in Thai)
Zighan, S. & EL-Qasem, A. (2021). Lean thinking and higher education management: revaluing the business school programme management. International Journal of Productivity and Performance Management, 70(3), 675-703. https://doi.org/10.1108/IJPPM-05-2019-0215.
