Development of Learning Management of European Languages and Cultures in a Multicultural Society: A Case Study of Cross-cultural Communication Course at Prince of Songkla University, Pattani Campus
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Abstract
The purposes of this research were 1) to study the approaches for the development of European language and
cultural learning management, focusing on German and French, in multicultural society, and 2) to study learning outcomes and learners' satisfaction toward learning management in cross-cultural communication course. The sample used in this research were 15 European Languages Program students enrolled in a cross-cultural communication course during the academic years 1/2019, 3/2019 and 1/2020 at Prince of Songkla University, Pattani campus. The research instruments consisted of a learning management plan, group conversation, participant observation, achievement interview, field-based learning tests and satisfaction questionnaire and assessment of learning achievement.
The results of the research showed that 1) guidelines for developing learning management were as follows: 1.1) integrating learning by integrating of dynamic learning styles and a variety of combinations according to learners’ needs, 1.2) organizing extra-curricular activities or extra-field activities for hands-on interactions with native speakers, 1.3) creating a relaxed, equal, fair and democratic learning environment, 1.4) linking the European language to the local environment, 1.5) giving learners an opportunity to transfer knowledge to others, 1.6) developing and applying technology for knowledge transfer, and 1.7) cooperating with organizations and financial support. 2) The learning outcomes were gaining cross-cultural communication skills and understanding of oneself and others in a multicultural society with different religions. The results of the evaluation of the achievement of learning management in all areas were at the highest level in all aspects. The students' satisfaction toward learning management was at a very good level in all three semesters.
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