Achievement of Project management of The Mass Rapid Transit System in Bangkok Metropolitan Area. Case Study: Mass Rapid Transit Authority of Thailand (MRTA)

Abstract

     This dissertation is qualitative research, based on documentary data, in-depth interviews, and group discussions. The objectives of this research were to study (1) the Public transport management system of the Mass Rapid Transit Authority of Thailand. (2) Problems and obstacles of the public transport management system of Mass Rapid Transit Authority of Thailand. (3) Achievement of public transport project management of the Mass Rapid Transit Authority of Thailand.

     The instruments used for data collection were semi-structured interviews and group discussion forums. Analyzes were performed using inductive and systematic decoding techniques and then presented with descriptive methods.

     Findings of this research were: (1) The enactment of the legislative act does not support the electric vehicles industry leading to inflexibility in operations, a limitation on the exercise of legal power and inefficiency in management. (2) The administration of MRTA is intervened by politics and controlled by the govern-ment. (3) The lack of coordination among related organizations prohibits the integration of the fare collection and the ticket issuance processes which adversely affects the passengers. (4) The mass rapid transit networks are not interlinked. (5) The lack of integration with the public transportation system in Bangkok Metro-politan area. (6) The achievement of the management relies on the internal administration within MRTA and external environment