The Core Competencies of the Workforce in the Digital Industry

Main Article Content

Rachawit Tipsena
Wirapong Chansanam

Abstract

This study presents the synthesized information and knowledge management related to the development of core competencies of the workforce in the digital industry. The data were collected from academic articles and related documents, focusing on operational competencies and desired characteristics in accordance with the mission of the digital industry organization. In Thailand, the digital industry is divided into five main categories: hardware and smart devices, software and services, digital services, digital content, and telecommunications. The study results indicated that digital industry organizations must promote the creation of core competencies in digital talent at every level in order to drive the organizational achievement. This is a crucial factor that directly affects operational capabilities. The essential core competencies required for digital talents consist of knowledge and technological skills, problem-solving abilities, collaboration and communication skills, lifelong learning and adaptability skills, creativity and innovations, and skills upgrading. In this regard, the designation of the selection plan for recruitment might need to be processed together with the development of the existing workforce core competencies according to the digital competency framework. Through studying the factors contributing to success in development and assessing core competencies. The organization could formulate a recruitment framework for a positive impact in enhancing the business goal achievement and a guideline for developing the core competencies and new talents with high quality in the digital industry market.

Article Details

How to Cite
Tipsena, R., & Chansanam, W. (2023). The Core Competencies of the Workforce in the Digital Industry. Journal of Information and Learning [JIL], 34(3), 166–178. https://doi.org/10.14456/jil.2023.42
Section
Review Article

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