Dynamic Information Technology Capability and Organizational Culture to Firm Performance: Concept Paper
Keywords:
Dynamic Information Technology Capability, Organizational Culture, Firm Performance, Information Technology Business ValueAbstract
The implementation of information technology (IT) in organizations is still a concern for executives. They are unsure whether investing in IT will create value, provide a competitive advantage, and lead to better performance. Therefore, it is important to study the impact of dynamic IT capability and organizational culture on organizational performance. There were two objectives for this research paper; 1) to study concepts, theories, and research related to dynamic IT capability, organizational culture, and organizational performance, and 2) to develop a model of the relationship between dynamic IT capability, organizational culture, and organizational performance. From the literature review, the following variables and observable factors were obtained: Perceived Financial Firm Performance and Perceived Market Firm Performance. There were 4 factors from Dynamic IT Capability; IT infrastructure, Human IT resources, Intangible IT resources, and IT configurability. Moreover, there were 4 factors in Organizational Culture; Involvement culture, Consistency culture, Adaptability culture, and Mission culture
References
กรธวัฒน์ สกลคฤหเดชม, สุกิจ ขอเชื้อกลาง, และ ลภัสรดา จ่างแก้ว. (2560). โมเดลความสัมพันธ์เชิงโครงสร้างของความสามารถเชิงพลวัต ความได้เปรียบทางการแข่งขันและความสำเร็จของธุรกิจในอุตสาหกรรมอาหารแปรรูปของประเทศไทย. วารสารบริหารธุรกิจ เศรษฐศาสตร์และการสื่อสาร, 12(1), 32-42. https://so02.tci-thaijo.org/index.php/BECJournal/article/view/91656
ดนุสิทธิ์ สกุณวัฒน์. (2559, 7 ธันวาคม). ความได้เปรียบในการแข่งขันขององค์กรในยุคเศรษฐกิจดิจิตอล. https://www.bangkokbiznews.com/blogs/columnist/114556
ธนุตร์ เอี่ยมอร่าม. (2559). การจัดการตลาดภายใน : แหล่งกำเนิดความได้เปรียบในการแข่งขันภายในองค์กร. วารสารวิชาการมหาวิทยาลัยธนบุรี, 10(21), 104-118.
วีร์ พวงเพิกศึก และ ปรีดา ศรีนฤวรรณ. (2562). การพัฒนาแบบจำลองเชิงแนวคิด การสร้างนวตักรรมเพื่อเสริมสร้างความสามารถในการแข่งขันของวิสาหกิจขนาดกลางและขนาดย่อมของประเทศไทย. Journal of Management, 8(3), 102-114.
สุมาลี ปาปะโม, ฉายรุ่ง ไชยกำบัง, และ เสาวลักษณ์ จิตติมงคล. (2565). ผลกระทบของวัฒนธรรมองค์กรดิจิทัลต่อความสำเร็จขององค์กรธุรกิจสื่อโฆษณาในประเทศไทย. วารสารวิชาการและวิจัย มหาวิทยาลัยภาคตะวันออกเฉียงเหนือ. 12(4), 99-113.
Abrokwah-Larbi, K. & Awuku-Larbi, Y. (2023, 28 February). The Impact of Artificial Intelligence in Marketing on the Performance of Business Organizations: Evidence from SMEs in an Emerging Economy. X-mol. https://www.x-mol.net/paper/article /1629902619992473600
Alghorbany, A, Che-Ahmad, A., & Abdulmalik, S.O. (2022). IT Investment and Corporate Performance: Evidence from Malaysia. Google Scholar. https://scholar.google.co.th/scholar?hl=en&as_sdt=0%2C5&as_vis=1&q=Alghorbany.+A +%282022%29&btnG=
Alvesson, M. (2013, 20 December). Understanding Organizational Culture: Untag. http://www.untag-md.ac.id/files/Perpustakaan_Digital_2/ ORGANIZATIONAL%20CULTURE%20Understanding%20organizational%20culture.pdf
Barney, J. B. (1986, 1 October). Types of competition and the Theory of Strategy: Toward an Integrative Framework. Academy of Management. https://journals.aom.org/doi/abs/10.5465/amr.1986.4283938
Barney, J.B. (1991). Firm Resource and Sustained Competitive Advantage. University of Illinois Urbana-Champaign. https://josephmahoney.web.illinois.edu
Bharadwaj, A. S. (2000, March). A Resource-Based Perspective on Information Technology Capability and Firm Performance: An empirical Investigation. Researchgate. https://www.researchgate.net/publication/220260264
Cameron, K. S., & Quinn, R. E. (1999). Diagnosing and Changing Organizational Culture. Researchgate. https://www.researchgate.net/profile/Tahani-Aldahdouh2/post/Is-the-any-test-or-questionnaire-to-measure-the-organizational-climate-anyone-Can-suggest/attachment/59d61f45c49f478072e97966/AS%3A271750183489537% 401441801700739/download/Diagnosing+and+changing+organizational+culture+ Based+on+the+competing+values+framework.pdf
Chan, L.L.M., Shaffer, M.A., & Snape, E. (2007, 17 February). In Search of Sustained Competitive Advantage: The Impact of Organizational Culture, Competitive Strategy and Human Resource Management Practices on Firm Performance. Taylor & Francis Online https://www.tandfonline.com/doi/abs/10.1080/0958519032000157320
Chen, X., Guo, M. & Shangguan, W. (2022, April). Estimating the Impact of Cloud Computing on Firm Performance: An Empirical Investigation of Listed Firm. Scienced Direct. https://www.sciencedirect.com/science/article/abs/pii/S0378720622000155
Davison, R.M. & Martinsons, M., (2003, March). Guest Editorial Cultural Issues and IT Management: Past and Present. CityU Scholars. https://scholars.cityu.edu.hk/files/171228118/5064541.pdf
Denison, D.R. (2018, 6 February). Corporate Culture and Organizational Effectiveness. Researchgate. https://www.researchgate.net/publication/274649299_Corporate_Culture_and_Organiza tional_Effectiveness
Denison, D.R., & Mishra, A.K. (1995). Toward a Theory of Organizational Culture and Effectiveness. JSTOR. https://www.jstor.org/stable/2635122
Enholm, I.M., Papagiannidis, E., Mikalef, P. & Krogsite, J. (2021, 25 August). Artificial Intelligence and Business Values: a Literature Review. Springer Link. https://link.springer.com/article/10.1007/s10796-021-10186w
Fey, C.F., & Denison, D.R. (2003). Organizational Culture and Effectiveness: Can American Theory be Applied in Russia?. JSTOR. https://www.jstor.org/stable/4135128
Fiol, C.M. (1991, March). Managing Culture as a Competitive Resource: An Identity-Based View of Sustainable Competitive Advantage. Sage Journals. https://journals.sagepub.com/doi/abs/10.1177/014920639101700112
Gold, A. H., Malhotra, A., & Segars, A. H. (2015, 9 January). Knowledge Managemet: An Organizational Capabilities Perspective. Taylor & Francis Online. https://www.tandfonline.com/doi/abs/10.1080/07421222.2001.11045669
Heck, R. K. Z. (2004, July). A Commentary on "Entrepreneurship in Family vs. Non-Family Firms: A Resource-Based Analysis of the Effect of Organizational Culture". Sage Journals. https://journals.sagepub.com/doi/abs/10.1111/j.1540-6520.2004.00052.x
Hofstede, G. (1998, May). Attitudes, Values and Organizational Culture: Disentangling the Concepts. Sage Journals. https://journals.sagepub.com/doi/abs/10.1177/017084069801900305
Joshi, A., et al. (2021, 22 September). Impact of IT Governance Process Capability on Business Performance: Theory and Empirical Evidence. Researchgate. https://www.researchgate.net/publication/354466185
Kontoghiorghes, C., & Hansen, C.D. (2004). Identification of Key Predicrs of Rapid Change Adaptation. ProQuest. https://www.proquest.com/openview/39076852c3a030f50998a7ac154db39f/1?pq-origsite=gscholar&cbl=36482
Lewis, B.R., & Byrd, T.A. (2017, 19 December). Development of a Measure for the Information Technology Infrastructure Construct. Taylor & Francis Online. https://www.tandfonline.com/doi/full/10.1057/palgrave.ejis.3000449
Melville, N., Kraemer, K., & Gurbaxani, V. (2004, 2 June). Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value. Academia. https://www.academia.edu/71009602
Pavlou, P.A., & El Sawy, O.A. (2013, 20 December). Searching for a Simple Model of Dynamic Capabilities. Temple University. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2369378
Peinan, J., Yan, X., & Yan, S. (2022). Information Technology Investment and Innovation Performance: Does Investment Paradox Exist?. Econbiz. https://www.econbiz.de/Record/information-technology-investment-and-innovation-performance-does-investment-paradox-exist-peinan/10013361915
Roberts, N., Jeyaraj, A., & Pullin, J.E. (2023). Assessing the Connections among Top Management Support, IT Assimilation, and the Business Value of IT: A Meta-Analysis. AIS eLibrary. https://aisel.aisnet.org/jais/vol24/iss1/6/
Ryu, K., Park, J., & Park, J. (2017, 24 February). The Influence of IT Investment and IT Governance on Corporate Performance of Multibusiness Firms. Springer Link. https://link.springer.com/article/10.1007/s11227-017-1974-1
Sambamurthy, V. & Zmud, R.W. (1999). Arrangements for Information Technology Governance: A Theory of Multiple Contingencies. JSTOR. https://www.jstor.org/stable/249754
Sayed, E., Mansour, K., & Hussainey, K. (N.D.). Intangible Investment and Nonfinancial Performance of Egyptian Firms: The Moderating Role of the COVID-19 Pandemic. Researchport. https://researchportal.port.ac.uk/files/50955156/Intangible_ Investment_and_Non_Financial_Performance_of_Egyptian_firms.pdf
Soh, C., & Markus, M.L (2008, 21 August). How IT Creates Business Value: A Process Theory Synthesis. AIS eLibrary. https://aisel.aisnet.org/icis1995/4/
Teece, D. J., Pisano, G., & Shuen, A. (1998, 4 December). Dynamic capabilities and strategic management. Wiley Online Library. https://onlinelibrary.wiley.com/doi/abs/10.1002
Thornley, C.V., Crowley, C. & Ashurst. (2019). Maturity Models as Tool for Benefits-Driven Change: A Qualitative Investigation of Ten Organizations. AIS eLibrary. https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1048&context=ukais2019
Wade, M., & Hulland, J. (2004, March). Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions for Future Research. JSTOR. https://www.jstor.org/stable/25148626.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 NEU ACADEMIC AND RESEARCH JOURNAL

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.