Knowledge Management in Higher Education Institutions

Abstract

          The knowledge is abundant and scattered in higher education institutions, both Tacit Knowledge and Explicit Knowledge should be organized into a system of quality and be able to transfer knowledge to the personnel in that institution. The key principle of the knowledge management in Tacit Knowledge is how to make Tacit Knowledge as explicit knowledge as possible, then carry Explicit Knowledge from both personal and explicit knowledge in various forms to manage to be qualified body of knowledge and keep in system or in the knowledge repository of the institution and be prepared to be used any time. KM is a knowledge management to help collect knowledge to be qualified and systematically and can be shared to other personnel in the institution to develop oneself and institution. Knowledge management according to Deming’s Cycle (PDCA Model) consisted of 4 steps including planning, doing, checking and action. 1) Planning stage is the process to consider the needs of institutes for development and what knowledge institutes needed for the improvement. 2) Doing stage is a sub-step including knowledge acquisition, distilling, operation (Knowledge Sharing & Transfer) knowledge codification, capture & store and knowledge use. 3) Checking stage is a phase to monitor and evaluate and apply knowledge to consider the effectiveness of knowledge application. 4) Action stage is knowledge storage and improvement to be body of knowledge of the institutions.