Job Satisfaction and Organizational Communication Styles Affect on Employee’s Work Efficiency in Private Company in Bangkok

Abstract

The purposes of this research study were 1) to study the job satisfactions of  the employees of a private company running restaurants in Bangkok, 2) to study  the organizational communications of the employees of the private company running the restaurants in Bangkok, 3) to study the performances of the employees of the private company running the restaurants in Bangkok, 4) to study the performances classified according to the personal factors of the employees of the private company running restaurants in Bangkok and 5) to study the job satisfactions and organizational communications affecting the performances of the employees of the private company running the restaurants in Bangkok. The samples in this research study were 100 employees of the private company running the restaurants in Bangkok. The statistics used for analyzing the data were frequency, percentage, mean and standard deviation, T-test, one-way analysis of variance and multiple regression analysis   
The findings indicated that 1) job satisfaction, organizational communication patterns, two-way communication, and efficiency in time management at work significantly impact employees' job performance. 2) Employees with different monthly incomes demonstrate varying levels of overall job performance, while those differing in gender, age, marital status, educational level, and job position show no significant difference in overall job performance. Based on the research results, the researchers propose that 1) employers should consider providing appropriate remuneration or rewards for job performance in line with the tasks assigned to employees, or offer various benefits instead of solely relying on salary increments or monetary rewards. 2) Employers should prioritize communication by organizing meetings for each department, allowing all employees to participate in identifying problems, finding solutions, exchanging opinions on assigned tasks, and facilitating easier communication and connectivity. 3) Organizing social activities can foster a conducive working atmosphere, allowing employees from different departments to become acquainted, build relationships, and seek advice from supervisors or colleagues when issues arise.