Components and Communication Formats that affect Operational Efficiency of Personnel Case Study: Administrative Division Border Patrol Police Headquarters

Abstract

The objectives of this research were: 1) to study the elements of communication in the work of personnel. 2) to study the communication patterns within the organization. 3) to study the efficiency in the work of personnel. 4) to study the elements of communication that affect the  efficiency of work. Perform the work of personnel and 5) to study communication patterns that affect the efficiency of personnel's work, a case study of the Border Patrol Police Headquarters. The sample group are police officers, Administrative Division Border Patrol Police Headquarters, 231 people. The research tool was a questionnaire. Data was analyzed by finding frequency, percentage, mean, and standard deviation. Hypotheses were tested using multiple regression analysis.
          The results showed that 1) Components of personnel communication within the organization Overall, it is at the highest level. When  considering each aspect, it was found that every aspect was at the highest level. The receiver side is the side with the highest average. 2) Communication styles within the organization of personnel. Overall, it is at the highest level. When considering each aspect, it was found that every aspect was at the highest level. The cross-communication aspect was the aspect with the highest average. 3) Efficiency in the work of personnel Overall, it is at the highest level. When considering each aspect, it was found that every aspect was at the highest level. The time aspect was the aspect with the highest average. and results of hypothesis testing. 4) Components of communication include the receiver side. Communication channels and information affecting the work efficiency of personnel and
5) Communication formats include cross-cutting communication. Horizontal communication and top-down communication Affect the efficiency of personnel's work. Therefore, the recipient must have listening skills. It is good that organizations should use modern technology to communicate within the organization in order to get accurate and timely information. Including using appropriate communication formats each time for the efficiency of personnel's work.