Factors Affecting Job Performance Motivation of Government Saving Bank (GSB) Officers in Muang Khon Kaen District, Khon Kaen Province

Abstract

           The objectives of this study were to study the general situation and job performance motivation of Government Saving Bank officers and to analyze factors affecting job performance motivation of Government Saving Bank (GSB) officers in Muang Khon Kaen district, Khon Kaen Province. The sample group included 92 GSB officers. The instrument used in this research was questionnaire. The statistics used to analyze data comprised mean, percentage, standard deviation and exploratory factor analysis.

          The research results were found that: Most respondents were female, aged less than 25 years, marital status was married, educational level was bachelor degree, working duration was between 5-10 years, position level was 4-6, salary was between 12,000 – 15,000 baht per month. The general situation of GSB officers, in overall, was rated at a high level in aspect of Job characteristics, followed by job freedom and job environment. Job performance motivation of GSB officers, in overall, was rated at a high level in all aspects. The factors affecting GSB officers’ job performance motivation revealed that there were 11 factors and 36 issues. The most important factor was the relationship with other sectors, followed by equality, colleagues, compensation and overtime, regulations, performance characteristics, collaboration, privacy, job advancement and promotion in higher position respectively.