Factors Affecting Happiness of Personnel Working at Bangkok Area Revenue Office 26

Abstract

The purposes of this research are: (1) to study the level of job satisfaction and work happiness of personnel working at Bangkok Area Revenue Office 26, (2) to compare work happiness of the personnel working at Bangkok Area Revenue Office 26 as relative to personal factors, and (3) to find out the relationship between job satisfaction and work happiness of the personnel working at Bangkok Area Revenue Office 26. A sample size of 149 individuals working at the Bangkok Area Revenue Office 26 was used. The questionnaires were utilized to collect the needed data. Descriptive statistics include frequency, percentage, mean, and standard deviation. The data was analyzed by using t-test, F-test, and Pearson Product-Moment Correlation Coefficient. The results indicated that the overall value of job satisfaction of the personnel working at Bangkok Area Revenue Office 26 was at a high level. In order, the quality, collaboration, stability, advantage and opportunity of work are the averages which are ordered from the highest to the lowest. It was also found that the differences in personal factors in terms of age, educational level, and work experience have a difference on the work happiness at a statistical significant value of 0.05 while the differences in sex, marital status, and monthly income have no difference on work happiness. And, finally, there is a relationship between job satisfaction and work happiness of the personnel working at Bangkok Area Revenue Office 26.  According to Pearson product moment correlation coefficient, in order, the quality, collaboration, stability, advantage and opportunity of work are the averages which are ordered from the highest to the lowest at a statistical significant value of 0.01.